Questions, answered
FAQ
Straight answers about quotes, scheduling, scope changes, payments, service areas, and accepted material.
Questions, answered
What to know before booking.
Is this municipal trash collection?
No. 2→0 TRASH provides on-demand junk removal and cleanouts, not routine municipal garbage collection.
When is my price protected?
Your quote is protected when the items, labor, access conditions, and services match the confirmed scope. Changes require a separate approval.
Can a payment screenshot confirm my booking?
No. Manual payments stay pending until independently confirmed. Secure payment instructions are provided only through authenticated or direct customer communication after the quote is approved.
What if my photos are unclear?
ClearGuide may ask for another photo or send the request to owner review. We will not invent a price when confidence is too low.
READY TO CLEAR IT OUT?
Book the pickup. Take it to zero.
Most requests take only a few minutes to start.